Microsoft Product Support Guide

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FAQs

Using Microsoft Office 365 is pretty easy, but getting started may not be. If you get a bit stuck, here’s a guide to help you. Or get in touch with our Helpdesk.

Manage your subscriptions/licenses

In Office 365 for business, users need licenses to use services/applications. You need to be a global or user management admin to; assign licenses to new users when you create new accounts, or to users with existing accounts. To free up licenses that you can assign to other users, you can also remove licenses that users no longer need when people leave the organisation.

Assign a licence
Remove a licence
Free a license
Other tasks

Create Users

The people on your team each need a user account before they can sign in and access Office 365 for business. The easiest way to add user accounts is to add them one at a time in the Office 365 admin center. After you do this step, your users will have Office 365 licenses, logon credentials and Office 365 mailboxes.

Add a user account in the Office 365 admin center

OneDrive

OneDrive for Business

OneDrive for Business is an integral part of Office 365 or SharePoint Server, and provides place in the cloud where you can store, share, and sync your work files. You can update and share your files from any device with OneDrive for Business. You can even work on Office documents with others at the same time.

NOTE: OneDrive for Business is different from OneDrive, which is intended for personal storage separate from your workplace. OneDrive for Business is also different from your Office 365 team site, which is intended for storing team or project-related documents. If you have a small business, it’s ideal to set up your file storage to use OneDrive for Business and Office 365 team sites together.

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