IT Support

Home / IT Services / IT Support

IT Support in London

What does ‘IT support’ mean? Anything that concerns the technology you use; printer/device issues, your log-in or password, error messages, managing email, working remotely, slow running computer, adding/removing users, using an application, user guides for common questions, your next hardware purchase, advice on expanding/changing your network, hosting your network, IT security, recurring problems…and much more.

For more information, complete the form and we’ll call you back.

Your Name

Your Email

Telephone Number

Company Name

Message

No ‘call handlers’ here

Whenever you call us you’ll always talk to a qualified engineer. Which means that you’re more likely to get your questions answered and your issue resolved – fast.

Open when you are

Our London IT support Helpdesk is open 24/7 to help you, we’ll be able to remotely connect to your system so you’ll be able to see your issue being fixed. If you need a bit more support, we’ll visit you at your office and resolve it face to face.

Business critical support as standard

For technical issues affecting all users, we’ll respond in the appropriate way regardless of the level of support you’ve chosen.

No cap on calls

It doesn’t matter how many times you call, our support is for a fixed monthly price.

3rd party suppliers

We also deal with and manage your 3rd party suppliers; printer suppliers, broadband provider, landlord etc. which means you get a one-stop-shop. One point of contact.

Levels of IT Support

1.

  • Telephone support
  • Remote support (our engineers dial into your system to assist)
  • Email support
  • 8.30am-6.00pm Monday – Friday

2.

  • Telephone support
  • Remote support (our engineers dial into your system to assist)
  • Email support
  • Onsite escalation where necessary
  • 8.30am-6.00pm Monday – Friday

3.

  • Telephone support
  • Remote support (our engineers dial into your system to assist)
  • Email support
  • Onsite escalation where necessary
  • 24/7
About London Systems

The London Systems approach is about being straight forward, transparent and excellent. We do things differently and specialise in providing complete managed IT services. Cloud based IT Solutions for business in London and globally.

Click here to know more...

Term & Conditions

Privacy Policy

Support for Microsoft Products

London Systems Copyright 2016 All rights Reserved. America House, 2 America Square, London EC3N 2LU | Company Reg. No. 06580086.